When you book your class online, we hold that space for you and potentially turn away other class participants. So, please make sure that you cancel your reservation if you are no longer able to attend. We allow you to cancel a class up to 3 hours before the class start time.
What will happen if you book your class and don’t show up/don’t cancel:
We understand that there are a lot of different situations in life, like urgent meetings, traffic, etc. so there won’t be any negative consequences if it happens one time.
If you don’t show up, or cancel more than one class, then our Cancellation Policy applies:
The Cancellation Policy applies to all classes offered at the Studio. Our main focus is to serve our community in the best way possible and deliver a high-quality service, so we hope that you understand our reasoning behind introducing this policy.
If you have any questions or feedback, please send an email to contactus.greenwoodphysio@gmail.com.